YOUR ACCOUNT AND BENEFITS
Here's how to get the most out of your Sevens account: how to log in, update your information, use discounts, and take advantage of all the benefits that await you as part of the community.
Everything is easy, clear and without technical jargon (we already have enough with passwords).
Create and manage your account
How can I create an account at Sevens Nutrition?
Very easy: click on the user icon (top right of the website).
All you need is your name, email address, password, and address.
You'll receive a confirmation email, and that's it! You're now part of the Sevens universe 💚
I've forgotten my password, what do I do?
It's okay (it's happened to all of us).
Go to the login page and click on “Forgot your password?” .
You will receive an email with a link to reset it.
If you don't see it, check your spam or promotions folder, as they sometimes hide there.
Can I change my address or my personal details?
Yes, of course. Log into your account, go to "Account Information" or "Addresses," and there you can modify your personal information, passwords, or shipping addresses.
Remember to save your changes before exiting (or you'll have to do it again 😅).
Can I have multiple saved addresses?
Yes. You can add as many as you need (home, work, town, etc.).
When you place an order, you just need to select where you want us to send it to.
How can I delete my account?
If you want to delete your account (even though we're sad 💔), write to us at hello@sevensnutrition.com with the subject “Delete Sevens account”.
We will process your request in accordance with data protection regulations and will confirm by email when it is done.
Why can't I access my account?
Make sure you're using the same email you used to create it.
If you still can't log in, try resetting your password.
And if it still doesn't work, write to us at hello@sevensnutrition.com so we can help you regain access as soon as possible.
Discounts and promotions
Where can I enter my discount code?
Just before finalizing your purchase, on the shopping cart or payment screen, you will see a field that says “Discount code” .
Write it there, press "Apply" and you'll see the new price instantly.
Can I use more than one code in the same order?
No, the codes are not cumulative.
You can only apply one per purchase, so choose the one that benefits you most.
My coupon isn't working, what can I do?
Check that the code is spelled correctly (without extra spaces or capital letters) and that it has not expired.
If it still doesn't work, email us at hello@sevensnutrition.com with a screenshot and we'll help you apply it manually.
Do the discounts also apply to bundles or discounted products?
It depends on the promotion.
Some campaigns are not compatible with items that are already discounted or in a bundle.
But don't worry: we always indicate it clearly to avoid surprises in the shopping cart.
Do the discounts have an expiration date?
Yes, all coupons have an expiration date , which we always indicate next to the code or in the promotion message.
Take advantage before it expires... or keep an eye out for the next one, there's always something new.
newsletter and exclusive benefits
What are the advantages of subscribing to the newsletter?
Being part of the Sevens newsletter has its rewards 😉
You'll be the first to receive our exclusive promotions , new releases , wellness tips , and the occasional surprise just for the community.
No spam, just content that you'll actually be interested in.
Can I unsubscribe whenever I want?
Of course.
At the end of each email you will find the "Unsubscribe" option.
Just click there and you're done, no drama or hidden steps.
Although we hope you'll stay, because we try to make sure every email provides you with something useful or brings a smile to your face.
How can I sign up for the newsletter?
You can easily subscribe from the footer of our website (where it says "Sign up for the newsletter" ) or when creating your Sevens account.
You just need to leave your email and confirm your subscription.
We promise to take care of your tray as much as we take care of your supplements 🌿
I'm not receiving your emails, what should I do?
First, check your spam or promotions folder (sometimes they get lost there).
If you still don't receive them, add our address Add hello@sevensnutrition.com to your contact list.
And if the problem persists, write to us so we can review it with you.
Common problems and technical help
I can't log in to my account, what do I do?
First, check that you are using the same email address you registered with.
If the problem persists, try resetting your password from the "Forgot your password?" link on the login page.
And if none of this works, write to us at hello@sevensnutrition.com so we can review your case and help you get in.
I've changed my email address and I'm no longer receiving notifications.
No problem. Just email us at hello@sevensnutrition.com with your old and new email addresses, and we'll update your information in our system.
That way you won't miss any confirmations or promotions 💚
I've tried to reset my password but I'm not receiving the email.
Sometimes email filters can play tricks on you.
Check your spam or promotions folder.
If it doesn't appear, wait a few minutes or request it again.
And if it still doesn't arrive, let us know by email so we can help you manually.
How can I delete my account and personal data?
You can request this by writing to hello@sevensnutrition.com with the subject line “Delete Sevens account”.
We will process your request in accordance with data protection regulations and will confirm to you by email when it is done.
(We hope it's not a final goodbye 💚).